1. Welcome to Our Shop
By visiting The Refill Room, you agree to follow these simple rules. We are dedicated to providing package-free products to help you reduce waste in your daily life. These terms ensure a safe and hygienic environment for everyone.
2. Bringing Your Own Containers
We encourage you to bring your own clean, dry containers for refills. Please note the following:
- All containers must be thoroughly washed and completely dry before use.
- You must weigh your empty container before filling it to ensure accurate pricing.
- We reserve the right to refuse containers that appear unclean or unsuitable for specific products.
3. Product Sales and Hygiene
Because our items are dispensed package-free, maintaining hygiene is our top priority. Please use the provided scoops, funnels, and dispensers without touching the spouts or bulk product directly. Once a product has been dispensed into your personal container, it cannot be returned or refunded due to hygiene and safety standards.
4. Pricing and Payment
All package-free products are priced by weight or volume. The final price is calculated at the checkout scale based on the exact amount dispensed, minus the weight of your empty container. Prices are subject to change without prior notice.
5. Contact Information
If you have any questions about these terms or our zero-waste practices, please reach out to us: